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Our team
Rebecca Marek
Consultant
Rebecca helps public and private sector organisations execute their business strategies through their people. She
specialises in mission critical situations where the stakes are high and significant change is needed in a short time frame. Her innovative solutions utilise a broad range of techniques from web based, new media to low-budget "no technology" execution.
Formerly a Senior Vice President in a US bank, Rebecca has helped clients such as the Department for Work and Pensions, Banco Comercial Português, Barclays, Citibank, emfinance.com, JP Morgan Chase, Lloyds TSB, NatWest, Royal Bank of Scotland and Toronto Dominion
Latest News
13.12.08 Excellence in local markets
02.01.08 Rhetoric vs reality in service
13.11.07 Financial diseases of the rich
11.07.07 Principles-based regulation
31.05.07 Choreographing customer experiences
17.04.07 Engaging your customers
23.03.07 Implementing lean service
13.11.06 Crisis Management
Insights
Our work regularly puts us at the leading edge of issues facing senior managers in our clients...
Case Studies
Lloyds TSB
The extra load of compliance costs looked in - escapable. The figures for opening new current accounts, were very worrying: