Notice: Trying to get property of non-object in /var/www/vhosts/setantapi.co.uk/httpdocs/content.detailpage.php on line 14
Notice: Trying to get property of non-object in /var/www/vhosts/setantapi.co.uk/httpdocs/content.detailpage.php on line 15
Notice: Trying to get property of non-object in /var/www/vhosts/setantapi.co.uk/httpdocs/content.detailpage.php on line 16
Notice: Trying to get property of non-object in /var/www/vhosts/setantapi.co.uk/httpdocs/content.detailpage.php on line 17
Printer friendly
Our team
Mike Lewis
Consultant
Mike helps organisations prepare for and deal with major problems that threaten their reputation. He prepares and runs crisis simulations, provides learning derived from the experience of organisations facing major difficulties, and helps organisations when they face a real crisis of their own.
Mike has been involved in managing a number of major problems while serving as a member of the Management Board of a significant European Banking Group, including a major fraud (in excess of $500M), and alleged systematic overcharging of customers over many years. There is no substitute for the experience of being on the front page of the Financial Times for day after day.
Mike’s previous experience as a consulting partner with a major blue chip firm involved working at Board level on a variety of problems in a variety of sectors.
Latest News
13.12.08 Excellence in local markets
02.01.08 Rhetoric vs reality in service
13.11.07 Financial diseases of the rich
11.07.07 Principles-based regulation
31.05.07 Choreographing customer experiences
17.04.07 Engaging your customers
23.03.07 Implementing lean service
13.11.06 Crisis Management
Insights
Our work regularly puts us at the leading edge of issues facing senior managers in our clients...
Case Studies
Lloyds TSB
The extra load of compliance costs looked in - escapable. The figures for opening new current accounts, were very worrying:
