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Our team
Judith Cork
Consultant
Judith is an expert in consumer insights. She is also a pro-active visionary with excellent communication and people skills. Through analysis and wide thinking she can generate the “big picture” and make connections to unearth and develop new opportunities, particularly based on consumer trends. She is experienced in developing new products, service and communication solutions and can facilitate idea generation. Her wide thinking is tempered by solid, practical implementation experience and a keen interest in engaging internal personnel in the strategy to make the implementation process as smooth and successful as possible.
Judith’s experience is based on 16 years with HBOS Plc and four years consulting with a range of clients in the UK where she now specialises in the over 50s market. Judith is a non-executive director of the Barnsley Building Society, which keeps her firmly grounded in the very real issues facing financial services.
Her qualifications include an MBA from Cranfield University and she is a Fellow of the Chartered Insurance Institute and a member of the Chartered Institute of Marketing. More recently her interest in motivation has led her to become a registered user of the Myers Briggs Type Indicator (for personality typing), a tool she has used extensively in team development.
Latest News
13.12.08 Excellence in local markets
02.01.08 Rhetoric vs reality in service
13.11.07 Financial diseases of the rich
11.07.07 Principles-based regulation
31.05.07 Choreographing customer experiences
17.04.07 Engaging your customers
23.03.07 Implementing lean service
13.11.06 Crisis Management
Insights
Our work regularly puts us at the leading edge of issues facing senior managers in our clients...
Case Studies
Lloyds TSB
The extra load of compliance costs looked in - escapable. The figures for opening new current accounts, were very worrying:
