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Our team
Dave Mellor
Consultant
David coaches and mentors leaders and managers to identify barriers to change and execute successfully their role in delivering change. He also helps managers to develop and retain their teams, in particular personnel critical to succession. His other speciality is in business development and networking skills.
David’s experience is based on 38 years of varied experience with The Royal Bank of Scotland plc, the 5th largest bank in the world of which the last 8 years were at executive level running the branch network in the South of England comprising 2,500 personnel.
He is an Fellow of the Chartered Institute of Bankers and has received extensive leadership training from Harvard Business School and is a non executive director of Community Services Volunteers.
Latest News
13.12.08 Excellence in local markets
02.01.08 Rhetoric vs reality in service
13.11.07 Financial diseases of the rich
11.07.07 Principles-based regulation
31.05.07 Choreographing customer experiences
17.04.07 Engaging your customers
23.03.07 Implementing lean service
13.11.06 Crisis Management
Insights
Our work regularly puts us at the leading edge of issues facing senior managers in our clients...
Case Studies
Lloyds TSB
The extra load of compliance costs looked in - escapable. The figures for opening new current accounts, were very worrying:
